LayerZero Launches Web-Based Customer Portal
Chagrin Falls, Ohio (July 12, 2004) LayerZero Power Systems, Inc. a leading provider of power distribution products to critical industries globally, today announced that it has launched a new Internet portal that provides comprehensive information for its customers. LayerZero customers now have self-service access to review their orders, shipments, and obtain other important information via the Company's "CustomerWeb". Customer access to the portal is part of LayerZero's initiative to provide efficient and effective collaboration.
CustomerWeb is a web-based tool that improves and speeds up communication between customers and LayerZero Field Service Engineers, giving data center operators instant access to information related to their specific equipment. CustomerWeb includes tracking information for all critical boards, and ensures that customers have immediate access to important product documentation. Access enables customers to proactively learn how to most effectively utilize their equipment by being able to connect and engage with LayerZero faster and more effectively than other solutions.
With CustomerWeb, customers can:
- • Review and audit all circuit-board records
- • Access and print-out O&M manuals, start-up procedures, final test reports and system drawings.
LayerZero CustomerWeb helps foster active communication in the decision-making process, delivering valuable information about LayerZero products to ensure maximum uptime and reliability.
For more information about LayerZero Power Systems, visit https://www.layerzero.com