LayerZero® Frequently Asked Questions (FAQs)
Welcome to the LayerZero Power Systems FAQ page, where you can find answers to some of the most frequently asked questions about LayerZero® products. At LayerZero Power Systems, we understand that selecting and implementing a power reliability solution can be a complex process, and we want to make sure that our customers have access to the information they need to make informed decisions.
Our FAQ page includes answers to common questions about our STS systems, PDU products, RPPs, and more. Whether you're a technical professional looking for detailed information about our products or a facility manager looking for answers to common questions about power quality, we're confident that you'll find the information you need on our FAQ page.
If you can't find the information you're looking for on our FAQ page, please don't hesitate to contact us. Our team of experts is dedicated to providing exceptional customer service and is always available to answer your questions and provide the support you need.
About LayerZero®
This section provides a general overview of the company, our history, vision, mission, leadership, and other foundational information.
Company Information
What does the name LayerZero® mean?
What is LayerZero®?
LayerZero® refers to a foundational layer of power distribution products and processes specifically designed to ensure the reliability and safety of the entire power distribution system in mission-critical facilities like data centers. This foundational layer is critical because it provides the core infrastructure upon which the entire power distribution system relies.
Inspiration and Design Principles:
The concept of LayerZero® draws inspiration from the Open System Interconnection (OSI) reference model, a standardized architecture for computer network communications. The OSI model has seven layers, each with a specific function. The OSI model's bottommost layer is responsible for the physical transmission of data, which is analogous to the role of LayerZero® in power distribution systems. LayerZero® products and processes are designed to mirror this foundational role, ensuring the reliable and safe physical transmission of power.
Components of a Strong LayerZero®
A robust LayerZero® must be comprised of high-quality products and processes specifically designed for the unique needs of data centers and other mission-critical environments. These components include, but are not limited to, Power Distribution Units (PDUs), Remote Power Panels (RPPs), and Static Transfer Switches (STSs).
Benefits of the LayerZero® Approach
The LayerZero® approach to power distribution prioritizes safety, reliability, and connectivity. By focusing on these core principles, LayerZero® ensures that power is distributed reliably and safely throughout the facility, minimizing the risk of downtime or disruptions. Additionally, the highly connected nature of a well-designed "Layer Zero" provides valuable data and insights that can be used to optimize the performance of the entire power distribution system.
Our commitment to creating a robust foundation layer of power system infrastructure for mission-critical facilities has earned the company a reputation as a leader in the field of power distribution systems. The company's focus on safety, reliability, and connectivity has resulted in a comprehensive solution that addresses the unique needs of data centers and other mission-critical facilities.
Since our inception in 2001, LayerZero Power Systems has been driven by a commitment to creating a reliable, safe, and highly connected set of power distribution products and processes that can serve as the foundation for data centers and other mission-critical facilities. The company's dedication to the foundational layer of power distribution systems has allowed it to become a leader in the field, providing critical infrastructure solutions that enable mission-critical facilities to operate safely and reliably.
Definition of LayerZero®:
- LayerZero®
- LayerZero® is the foundational layer of power distribution products and processes that are required to ensure the reliability and safety of the entire power distribution system in mission-critical facilities such as data centers. LayerZero® is a Registered Trademark of LayerZero Power Systems, Inc.
For more information about the background of the LayerZero name, please visit the page "What is LayerZero".
What is LayerZero®?
LayerZero® is a registered trademark, and is the brand name for products manufactured by LayerZero Power Systems. LayerZero® refers to the foundational layer of power distribution products and processes that are required to ensure the reliability and safety of the entire power distribution system in mission-critical facilities such as data centers.
"LayerZero", also referred to as "the foundation layer", is the lowest layer in the Open Systems Interconnection (OSI) model. Its primary function is to facilitate the reliable transmission and distribution of power to critical equipment on a network. This layer consists of the physical components of the power infrastructure, such as cables, connectors, and power distribution units (PDUs), as well as the protocols and standards that govern the transmission of power at the physical layer.
The physical components of LayerZero are designed to handle the unique requirements of mission-critical facilities. These components must be of high quality to ensure that power is transmitted reliably, without which the entire power distribution system may be compromised, leading to downtime or other disruptions that can have serious consequences for mission-critical facilities.
LayerZero® serves as the foundation for the entire network, providing the physical infrastructure necessary to support the transmission of data between devices. It is responsible for power distribution, setting standards and protocols for power management and transmission, and defining the physical characteristics of the network. The physical components and protocols of LayerZero must be of the highest quality, designed and implemented with the unique needs of mission-critical facilities in mind to ensure uninterrupted power delivery.
You can find more detailed information on the page "What is LayerZero?"
Who coined the word 'LayerZero'?
The term "LayerZero" was coined by the founders of LayerZero Power Systems, a company that develops and manufactures power distribution systems for data centers.
When was the word 'LayerZero' first originated?
The term "LayerZero" was first originated in 2001. The founders chose the name "LayerZero" to symbolize their vision of setting a new foundation for power distribution in data centers. Just as LayerZero is the lowest layer in the OSI model, the founders of LayerZero Power Systems believed that their technology would be the foundation for a new generation of data center power distribution systems.
When was LayerZero founded?
LayerZero Power Systems has been in business since 2001. With over two decades of experience, LayerZero has established itself as a leader in providing power distribution solutions for mission-critical facilities.
What industries does LayerZero Power Systems serve?
LayerZero Power Systems serves a wide range of industries, including but not limited to:
- Data Centers
- Telecommunications
- Healthcare
- Financial Services
- Education
- Government
- Manufacturing
- Utilities
- Transportation
- And more...
LayerZero's power distribution solutions are designed to meet the unique needs of mission-critical facilities in various industries, providing reliable and safe power delivery. For a more detailed list on who uses LayerZero technologies, visit our Customer Base page.
Who are the key executives and leaders at LayerZero Power Systems?
The LayerZero Power Systems Leadership Team page provides background information on the founders and executive team at LayerZero. You can visit the Leadership Team page to learn more about the key executives and leaders driving the company's success.
What is the mission of LayerZero?
LayerZero is committed to providing safe and reliable power distribution solutions for critical facilities. We believe that by focusing on operator safety, connectivity, and information centricity, we can help our customers achieve their business goals.
What is LayerZero's vision for the future?
LayerZero's vision for the future is to continue leading the power distribution industry with innovative solutions that empower our customers and contribute to a sustainable future. We strive to expand our product portfolio, embrace emerging technologies, and further strengthen our position as a trusted partner in mission-critical power infrastructure solutions. We are committed to meeting the evolving needs of our customers, driving advancements in reliability, safety, and making a positive impact on the industry - making power distribution safer and more reliable.
What are LayerZero's plans for the future?
LayerZero Power Systems is committed to continued innovation and growth. The company is developing new products and solutions to meet the evolving needs of its customers. LayerZero is also expanding its global presence and reach.
Who owns LayerZero?
LayerZero is a privately owned company that was founded in 2001 by Milind Bhanoo and James Galm.
Milind Bhanoo is a seasoned entrepreneur with a strong background in the power systems industry. With his expertise and vision, he co-founded LayerZero Power Systems to address the critical power needs of various industries.
James Galm, another co-founder of LayerZero, brings extensive experience in engineering and product development. His technical expertise has been instrumental in shaping LayerZero's innovative power system solutions.
Together, Milind Bhanoo and James Galm have led LayerZero to become a reputable and trusted provider of advanced power infrastructure solutions. They continue to guide the company's strategic direction and drive its commitment to delivering reliable and high-performance products.
LayerZero Power Systems proudly establishes its global headquarters in the thriving city of Aurora, Ohio, USA. LayerZero has multiple manufacturing facilities located throughout Northeast Ohio.
What does the LayerZero Power Systems logo mean?
The LayerZero logo is a graphical representation of the "Right Hand Rule", which is a fundamental concept in electromagnetism. It depicts two arrows, which represent the direction of magnetic flow, and the orientation of the arrows follows the right-hand rule. This design is meant to symbolize the strength and reliability of LayerZero's power distribution systems, which are built with the highest standards of quality. The arrows, one rendered in a vibrant blue and the other in a bold orange, are intertwined in a three-dimensional design that adds depth and dimensionality to the LayerZero logo.
What is the symbol in the LayerZero logo?
The symbol in the LayerZero logo is a representation of the "right-hand rule" arrow, a fundamental principle in electromagnetism. This rule is used to determine the direction of the magnetic force, given the direction of current and magnetic field. By pointing the thumb of your right hand in the direction of the current flow, your fingers will curl around in the direction of the magnetic field. The right-hand rule is a simple mnemonic that encapsulates the direction of magnetic flow, which is crucial in power distribution. The intertwining blue arrow and golden loop in the logo further emphasize LayerZero's commitment to innovation, protection, and stability in the domain of power systems, with a deep-rooted understanding of these electrical principles.
Are there any partnerships or collaborations that LayerZero is involved in?
LayerZero Power Systems partners with a variety of companies to provide its customers with the best possible service. These partners include:
- Power Guard, which specializes in building data centers and providing critical power, critical cooling, and power quality products.
- Harold Wells & Associates, which provides LayerZero Power Systems products in the Northern California and Nevada regions.
- SWMCO, which offers innovative, mission-critical solutions that provide better availability, improved efficiency, and flexible, scalable systems tailored to the specific needs of your business.
- Power Solutions USA, which aims to be your one-stop shop for any services associated with your project.
Has LayerZero received any industry awards or recognition?
- DCIE Innovations Award: In 2011, LayerZero was awarded a DCIE Innovations award.
- Weatherhead 100 Award: In 2012, LayerZero Power Systems was awarded the Weatherhead 100 Award for one of the fastest growing companies in Northeast Ohio. This award is presented by the Case Western Reserve University Weatherhead School of Management and Council of Smaller Enterprises (COSE).
- Equipment Supplier of the Year: In 2023, LayerZero Power Systems was awarded Equipment Supplier of the Year by QTS, a world-class supplier of secure data center infrastructure.
- Company of the Year: In 2023, LayerZero was awarded Company of the Year by the Aurora Chamber of Commerce.
In addition to these awards, LayerZero Power Systems has also been featured in several publications, including Data Center Knowledge, Data Center Post, and Uptime Institute White Paper Series. The company has also been a speaker at several industry events, including the 7x24 Exchange and the Uptime Institute Symposium.
What is LayerZero's approach to sustainability and environmental responsibility?
At LayerZero, we are firmly committed to reducing our environmental footprint and embracing sustainable practices. We recognize our responsibility to protect the planet and have adopted a set of goals to guide our efforts:
- Maintain our success at recycling 100% of production wire and metal scrap, minimizing waste and promoting a circular economy.
- Reduce office waste by attaining 85% paper recycling, fostering a paperless work environment and minimizing resource consumption.
- Reduce company-wide waste by attaining 97% glass and plastic recycling, prioritizing proper waste management and recycling initiatives.
- Achieve energy conservation savings of 1% of total energy use, optimizing energy efficiency and minimizing energy consumption.
- Reduce CO2 emissions from energy use by 2% between 2015 and 2021, promoting clean energy sources and mitigating climate impact.
These goals demonstrate our unwavering commitment to sustainable practices and environmental responsibility. By focusing on recycling, waste reduction, energy conservation, and CO2 emissions reduction, we strive to minimize our environmental impact while delivering exceptional power infrastructure solutions.
Contact & Locations
This part offers details on how to get in touch with LayerZero, including our website, social media handles, and physical locations.
What is the internet address for LayerZero Power Systems?
The official website address for LayerZero is www.LayerZero.com.
Where is LayerZero Power Systems located?
LayerZero world headquarters is at 1500 Danner Drive, Aurora, OH 44202 USA.
LayerZero's secondary manufacturing plant is located at 350 Harris Drive, Aurora, Ohio 44202.
Where are LayerZero's manufacturing facilities located?
LayerZero's manufacturing facilities are strategically located in Aurora, Ohio, USA. We have chosen this prime location to uphold our unwavering commitment to delivering products of the highest quality. Equipped with advanced machinery and production technologies, our state-of-the-art facilities ensure meticulous attention to detail at every stage of manufacturing.
Being in Aurora, Ohio grants us access to a thriving business ecosystem, renowned universities, and a pool of skilled talent. The supportive community fosters collaboration between LayerZero, our partners, customers, and industry leaders. Together, we create a vibrant environment for technological advancement and knowledge exchange.
LayerZero's mission is to revolutionize power systems for critical applications worldwide is fully realized. Through relentless innovation, unwavering expertise, and effective collaboration, LayerZero Power Systems is committed to reshaping the industry and driving forward the evolution of power reliability solutions.
How can I contact LayerZero Power Systems?
You can reach LayerZero Power Systems by:
- Phone: +1 (440) 399-9000
- Email: info@LayerZero.com
- Website: www.LayerZero.com
- Address: 1500 Danner Drive, Aurora, OH 44202, USA
What is the official LayerZero Twitter?
You can stay updated with the latest news and updates from LayerZero Power Systems by following the official LayerZero Twitter (X) account: @LayerZero.
Follow us on Twitter to get insights, industry trends, product announcements, and more.
Company Culture & Careers
LayerZero's internal culture, our approach to research and development, career opportunities, and other related aspects.
What is the company culture like at LayerZero?
LayerZero Power Systems is a rapidly growing company that is known for its innovative products and its commitment to diversity and inclusion. The company culture is collaborative, supportive, and focused on continuous learning.
Here are some of the key aspects of the company culture at LayerZero Power Systems:
- Innovation: LayerZero is a company that is constantly looking for new ways to improve its products and processes. Employees are encouraged to think outside the box and come up with new ideas.
- Collaboration: LayerZero is a team-oriented company where employees work closely together to solve problems and achieve goals. Employees have the opportunity to work with a diverse group of people from all over the world.
- Support: LayerZero is committed to providing its employees with the resources they need to succeed. Employees have access to state-of-the-art tools and technologies, as well as to a network of experienced professionals who can help them learn and grow.
- Continuous learning: LayerZero believes that continuous learning is essential for success. Employees are encouraged to take on new challenges and to learn new skills. The company offers a variety of training opportunities, both on-site and online.
If you are looking for a challenging and rewarding career, then LayerZero Power Systems is a great place to work. The company culture is supportive, collaborative, and focused on innovation. You would have the opportunity to work on exciting projects with a team of talented people, changing the future of power distribution - making it safer and more reliable.
Does LayerZero have any ongoing research and development initiatives?
Yes, LayerZero is committed to driving innovation and continuously improving our product offerings through ongoing research and development initiatives. Our dedicated R&D team is at the forefront of exploring new technologies, industry trends, and customer requirements in the power distribution domain.
By investing in research and development, we aim to develop advanced power distribution solutions that deliver the highest levels of reliability and safety. Our R&D team collaborates with industry experts, partners, and customers to identify emerging needs and opportunities.
Through this continuous pursuit of innovation, we strive to provide our customers with the latest and most technologically advanced solutions that meet the evolving demands of the power industry. Our research and development initiatives ensure that LayerZero remains at the forefront of technological advancements and enables us to deliver cutting-edge products that drive the future of power distribution.
What are LayerZero's career opportunities?
LayerZero is always looking for talented individuals to join our team. We offer a variety of career opportunities across a wide range of disciplines, including:
- Engineering: We seek engineers with expertise in electrical, mechanical, and software engineering. These professionals play a crucial role in designing and developing advanced power system solutions.
- Sales: We offer opportunities for sales professionals who can effectively communicate the value of our products and solutions to customers. Sales roles involve building relationships, understanding customer needs, and driving business growth.
- Customer Service: We value exceptional customer service and support. We provide career opportunities for individuals who excel in delivering top-notch service, resolving technical issues, and ensuring customer satisfaction.
- Research and Development: We are committed to innovation and continuous improvement. We welcome individuals with a passion for research and development to contribute to the advancement of power system technologies.
- Operations and Manufacturing: Our operations and manufacturing teams play a critical role in ensuring efficient production processes and delivering high-quality products to customers. Opportunities exist in areas such as production management, quality control, and logistics.
These are just a few examples of the career opportunities available at LayerZero. We value talent, creativity, and dedication, and provide an environment where individuals can grow and contribute to the development of the future of power distribution. Email us at careers@LayerZero.com for consideration.
How does LayerZero promote diversity and create an inclusive work environment?
LayerZero Power Systems is committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity of thought and experience is essential to our success as a company.
Here are some of the ways we promote diversity and inclusion at LayerZero:
- We embrace inclusive hiring practices. We believe that everyone should have the opportunity to succeed at LayerZero, regardless of their background or identity. We actively seek out diverse talent and create a fair and equitable hiring process.
- We value and welcome different perspectives. We believe that diversity of thought leads to better decision-making and innovation. We encourage our employees to share their ideas and perspectives, and we create a safe and supportive environment where everyone feels comfortable doing so.
- We celebrate diversity and inclusion. We believe that it's important to celebrate our diversity and inclusion. We do this by creating a workplace where everyone feels welcome and valued.
We believe that diversity and inclusion are essential to our success as a company. We are committed to creating a workplace where everyone feels valued, respected, and supported.
Does LayerZero offer internship programs?
Yes! We regularly employ interns in various departments. If you are interested in becoming an intern, please email us your resume and cover letter at careers@layerzero.com
What are the LayerZero's plans for future growth?
LayerZero is investing in new manufacturing technology to allow ourselves to better fufill the high-demand for our products, including automation, robotics, and advanced machinery. In addition, the company is planning an expansion project, which can be tracked at the page LayerZero Power Systems Expansion Project
Intellectual Property & Product Naming
This section delves into the intellectual property of the company, including trademarks, patents, and how we protect our innovations.
Why do all LayerZero products start with the letter "e"?
The reason behind all LayerZero products starting with the letter "e" is that it stands for "web-enabled." This means that products like eSTS, ePODs, eRPP, and ePanel are equipped with built-in web servers.
So, what does this web-enabled feature mean for data center professionals? Well, it allows them to remotely access and gather information from LayerZero products using a standard web browser. They don't need to be physically present at the data center facility to monitor and manage these products.
Imagine the convenience of logging into your LayerZero products from anywhere, anytime. With just a few clicks, data center professionals can remotely check vital parameters, receive real-time alerts, perform diagnostics, configure settings, and even analyze data. It's all made possible through an intuitive web interface.
This web-enabled functionality truly empowers data center professionals by providing them with the flexibility and convenience they need to effectively manage their power systems. No longer bound by physical limitations, they can easily ensure the optimal performance and reliability of their LayerZero products.
With the "e" in LayerZero representing web-enabled capabilities, the company has taken a customer-centric approach to enhance data center operations. By incorporating web servers into their products, LayerZero has made it easier than ever for professionals to stay connected, informed, and in control of their power systems.
What patents does LayerZero own?
LayerZero owns several patented technologies, including:
- Dynamic Phase Compensation, U.S. Patent 7,589,438 B2: This technology corrects voltage imbalances in a three-phase power system, ensuring reliable operation.
- Neutral Switching High-Speed AC Transfer Switch, U.S. Patent 8,674,555: This innovative technology offers faster and more reliable power transfer between sources, ideal for critical power applications where uptime is crucial.
- Blue Safe Panel Terminal Covers, U.S. Patent D805,039: Our patented terminal covers offer enhanced safety and ease of use, protecting users from electrical shock while providing clear visibility of circuit connections.
- Orange Circuit Breaker Terminal Covers, U.S. Pat. No. 9,997,303, D776,622: Our patented terminal covers are designed to protect users from electrical shock and provide clear visibility of circuit connections.
What is the LayerZero trademark?
LayerZero® is a registered trademark of LayerZero Power Systems. LayerZero refers to the foundational layer of power distribution products and processes that ensure the reliability and safety of the entire power distribution system in mission-critical facilities such as data centers. LAYERZERO is registered under the following serial and registration numbers. (US Serial Number: 85578591, US Registration Number: 4908969). A record of the LayerZero trademark can be found on the USPTO database.
What trademarks does LayerZero own?
LayerZero Power Systems owns the following trademarks:
- INSIGHT IR® (Registration Number: 88390347): INSIGHT IR® is a state-of-the-art software application developed by LayerZero for real-time monitoring and visualization of power distribution systems. With its advanced capabilities, INSIGHT IR® empowers facility managers and operators with powerful tools to detect and prevent potential issues before they become critical. This sophisticated software suite ensures efficient, safe, and reliable power distribution.
- SAFEARM® (Registration Number: 87313024): SAFEARM® is an innovative electrical safety device integrated into power distribution equipment. Designed to enhance safety and minimize the risk of electrical accidents, SAFEARM effectively prevents electrical faults and hazardous conditions such as electrical shock and arc flash incidents. LayerZero's commitment to safety and innovation is evident in the development of this advanced technology.
- LAYERZERO® (Registration Number: 4908969): LayerZero® is the flagship brand name of LayerZero Power Systems, Inc. Known for its excellence in power infrastructure solutions, LayerZero Power Systems offers a comprehensive range of hardware and software products under the LayerZero® brand name. The LayerZero® brand represents innovative, high-quality power distribution solutions that optimize performance, enhance safety, and ensure reliability.
- SAFEPANEL® (Registration Number: 87218244): SAFEPANEL® is an advanced power distribution panel designed to enhance safety and reliability in electrical systems. This innovative panel incorporates enhanced safety features to minimize the risk of electrical accidents. With a strong focus on safety and a commitment to innovative power infrastructure solutions, SAFEPANEL is an integral part of LayerZero's product offerings.
- LAYERZERO POWER SYSTEMS, INC.® (Registration Number: 85578591): LayerZero Power Systems, Inc. is the registered name of the company providing a comprehensive range of power distribution and management products and services. Their offerings include power distribution units, static transfer switches, remote power panels, power quality monitoring software, and more. LayerZero Power Systems, Inc. is renowned for its innovation, uncompromising quality standards, and dedication to customer satisfaction in delivering exceptional power distribution solutions.
How does LayerZero Power Systems protect its intellectual property?
LayerZero Power Systems has a comprehensive intellectual property protection program in place. The company holds a number of patents and trademarks for its products and technologies. LayerZero also has a team of experienced intellectual property attorneys who work to protect the company's intellectual property assets. See the current list of LayerZero Trademarks.
LayerZero actively monitors the market and pursues any infringements or misuses of its trademark to ensure its brand identity is not diluted. We also educate our partners and vendors about proper usage.
What are some examples of unauthorized use of the LayerZero trademark?
Unauthorized use of the LayerZero trademark occurs when a person or entity uses the trademark without permission from LayerZero Power Systems, Inc. Unauthorized use of the LayerZero trademark also includes any use of the word "LayerZero" without referring to power distribution, regardless of whether it is likely to cause confusion among consumers. This includes using the trademark on products or services that are not affiliated with LayerZero, or using the trademark in a way that suggests that the products or services are endorsed by or affiliated with LayerZero.
The official LayerZero logo has a black and white stylized wordmark of the word "LAYERZERO" in capital letters, with a right-hand rule icon to the left of the word "Layer".
Are there specific color palettes or fonts associated with the LayerZero® brand?
Yes, LayerZero® has a defined brand guideline that specifies the color palettes, fonts, and other design elements to ensure consistent brand representation across all platforms.
The standard fonts to be used in LayerZero marketing materials are Cambria and Calibri. Brand consistency reinforces our identity, fosters trust among our clients, and ensures that the brand is easily recognizable in any context. It helps in maintaining the strength and integrity of the LayerZero brand image.
LayerZero® Colors:
LayerZero® Orange
PMS: 158
RGB: 235, 113, 37
CMYK: 0, 68, 100, 0
Web: #CC6633
LayerZero® Blue
PMS: 2746
RGB: 51, 51, 153
CMYK: 95, 95, 0, 0
Web: #000099
See the official "LayerZero® Media Kit" page for more information.
Is there a difference between LayerZero®'s logo and its trademark?
While the terms are often used interchangeably, the logo is a graphical representation of the brand, whereas the trademark is a legal term referring to the protection of brand identifiers like logos, names, and slogans.
What should I do if I come across counterfeit LayerZero® products?
If you suspect counterfeit LayerZero® products, please report it to our customer service or legal team immediately. We appreciate your assistance in preserving the integrity of our brand.
Product Inquiries
This section is dedicated to general product-related inquiries.
How can I request a quote for LayerZero® products?
Requesting a quote for LayerZero® products is easy. Follow these steps:
- Visit our LayerZero Rep Finder page to find your nearest sales representative.
- Contact the sales representative in your region and provide them with your project specifications. They will guide you through the process and help you configure a product that meets your specific project requirements.
- If you need personal assistance or have any questions, feel free to contact us directly. Our team is always ready to assist you in any way we can.
By following these steps, you'll be on your way to receiving a comprehensive quote for LayerZero® products tailored to your project needs.
Who uses LayerZero® Products?
LayerZero Power Systems products are designed for operations that require uninterrupted critical power, including data centers, cloud computing, banking, insurance, and medical industries.
One of the main concerns of data centers is maintaining business continuity; businesses rely on information systems to run their operations. If a system becomes unavailable, operations may be impaired or stopped completely, often causing serious disruptions to a company's operations, as well as their reputation.
It is necessary to provide a reliable power infrastructure for IT operations to minimize any chance of downtime. A Static Transfer Switch is designed to get you out of trouble - fast. LayerZero provides a last-line of defense in the event of a potential incident, reliably switching power between multiple sources and safely distributing critical loads.
For a sample list of industries served, please visit the "Customer Base" page.
LayerZero Products Overview
General Inquiries
A variety of general questions about the LayerZero's offerings, benefits, and standards are addressed.
What are the benefits of LayerZero?
- High reliability: LayerZero products are designed to meet the most demanding requirements for mission-critical applications.
- Advanced power quality monitoring: LayerZero products come with advanced power quality monitoring capabilities, allowing you to analyze the quality of power being delivered to your critical equipment.
- Easy to use: LayerZero products are easy to use and maintain.
- Designed for operator safety: LayerZero products are designed around the recommendations of NFPA-70E, and maximizing operator safety in the workplace.
How does LayerZero's power infrastructure support data center operations?
LayerZero's power infrastructure solutions are specifically designed to support the demanding requirements of data centers. Here's how our power infrastructure supports data center operations:
- Reliability: LayerZero's power systems provide high levels of reliability to ensure uninterrupted operation of critical data center equipment. Our solutions incorporate redundancy and advanced protection mechanisms to minimize downtime and maximize uptime.
- Scalability: Our power infrastructure solutions are designed to scale with the evolving needs of data centers. Whether it's expanding the capacity or accommodating future growth, our flexible designs allow for seamless scalability.
- Power Distribution: LayerZero offers intelligent power distribution solutions that efficiently deliver power to data center equipment. Our solutions feature advanced monitoring and metering capabilities, enabling precise power management and optimizing energy usage.
- Power Quality: Ensuring high power quality is critical for data center operations. LayerZero's power infrastructure incorporates power conditioning technologies to mitigate voltage fluctuations, harmonics, and other power disturbances. This helps protect sensitive IT equipment and maintains the integrity of data.
- Monitoring and Management: LayerZero provides comprehensive monitoring and management solutions for data center power infrastructure. Our systems allow real-time monitoring of key power parameters and proactive identification of issues.
By leveraging LayerZero's power infrastructure solutions, data centers can benefit from reliable, scalable, efficient, and high-quality power delivery, ensuring optimal performance and resilience of critical IT infrastructure.
Does LayerZero provide technical support for its products?
Yes, LayerZero provides technical support for our products. Our dedicated support team is available to assist you with any technical inquiries, troubleshooting, and guidance. You can reach our technical support team through our website, email, or phone.
Are LayerZero products compliant with industry standards and regulations?
LayerZero is committed to delivering products that meet or exceed industry standards and regulations. Our products undergo rigorous testing and adhere to relevant industry standards and certifications to ensure compliance and reliability. You can find more information about specific compliance certifications on our website or by contacting our sales team.
Does LayerZero offer training programs or resources for its products?
Yes, LayerZero provides training programs and resources to help users maximize the benefits of our products. We offer training sessions, user manuals, technical documentation, and online resources to assist customers in understanding and utilizing our products effectively. Please contact our customer support team for more information about available training options.
Does LayerZero provide installation services for its products?
Yes, LayerZero provides installation services for its products. Our team of skilled Customer Service Technicians is available to perform installations and ensure proper integration of LayerZero products into your power infrastructure. We have the expertise and knowledge to handle the installation process professionally and efficiently. Please contact our sales team to discuss your specific installation requirements and to schedule an installation service.
Does LayerZero offer maintenance services for its products?
Yes, LayerZero offers maintenance services for its products. We understand the importance of ensuring the continued performance and reliability of power distribution systems. Our skilled technicians can provide scheduled maintenance, inspections, and repairs to keep your LayerZero products operating at their best. Please contact our customer support team for more information or to schedule a maintenance service.
Can LayerZero products be integrated with existing power infrastructure?
Yes, LayerZero products are designed to be compatible with various power infrastructure setups and can be integrated with existing systems. We offer flexible solutions that can seamlessly integrate with your current power distribution infrastructure, allowing for an efficient and streamlined setup. Our sales and engineering teams can work with you to assess your requirements and provide customized integration solutions.
Is LayerZero compliant with relevant safety standards and certifications?
Yes, LayerZero is committed to meeting and exceeding relevant safety standards and certifications. Our products undergo rigorous testing and comply with industry-recognized safety standards to ensure the highest level of safety for our customers. We hold certifications such as UL (Underwriters Laboratories), CSA (Canadian Standards Association), and CE (Conformité Européene), among others. You can find specific information about safety compliance for each product on our website or by contacting our sales team.
What is the lead time for ordering LayerZero products?
The lead time for ordering LayerZero products may vary depending on the specific product and its availability. Due to the exceptional quality and reliability of LayerZero products, they are in extremely high demand across various industries.
As a result, there may be times when certain products have increased lead times due to high demand and limited availability. However, our dedicated team works tirelessly to meet the needs of our customers and minimize lead times as much as possible.
When you inquire about or place an order for LayerZero products, our knowledgeable sales team will provide you with estimated lead times based on the specific products you are interested in. They will keep you informed throughout the ordering process and provide updates on any changes to lead times, ensuring you have the most accurate information. Our eBOSS customer portal provides real-time order status, where your order can be tracked throughout the manufacturing process all the way to commissioning.
We understand the importance of timely product delivery, and we strive to fulfill orders efficiently without compromising the exceptional quality and performance that our products are known for.
Does LayerZero equipment require top or bottom installation?
LayerZero equipment offers flexibility in installation options. The following guidelines apply:
- LayerZero eSTS Static Transfer Switches, ePODs Power Distribution Units, and ePanel Wall-Mounted Power Panels support both top and bottom cable installations.
- LayerZero eRPP Power Panels specifically support bottom cable installation. Side access is not required for installation, operation, and maintenance.
Where can I find documentation and manuals for LayerZero products?
General documentation for LayerZero products can be found on our website in the "Literature" section. We provide product-specific downloadable user manuals, technical documentation, and other product-related resources to assist you in understanding and utilizing our products effectively in our eBOSS portal. If you need further assistance, you can reach out to our customer support team.
Electrical Questions
Technical electrical questions related to LayerZero's products and services.
What currents are LayerZero Static Transfer Switches available in?
We offer Static Transfer Switches with currents ranging from 150 A to 4000 A.
What is the difference between an ATS (Automatic Transfer Switch) and STS (Static Transfer Switch)?
An Automatic Transfer Switch (ATS) is a device that automatically transfers power from one source to another in the event of a power outage. ATS units rely on mechanical components, such as relays and solenoids, for switching between power sources. This mechanical operation may result in slower power transfers compared to STS units.
On the other hand, a Static Transfer Switch (STS) utilizes solid-state switching components, typically a silicon-controlled rectifier (SCR), to facilitate the transfer between power sources. STS units can transfer power in less than four milliseconds, offering a much faster response time compared to ATS units. LayerZero's eSTS units, featuring Dynamic Phase Compensation technology, can even delay the transfer until the optimal moment, compensating for out-of-phase sources and minimizing the risk of power disruption.
The key distinction between ATS and STS units lies in the speed of power transfer. ATS units rely on moving parts and may have slower transfer times, while STS units employ solid-state switching components and achieve rapid power transfers.
Can LayerZero Power Systems be customized to meet specific requirements?
Yes, LayerZero Power Systems understands that every customer has unique requirements. We offer standard products that can be customized to meet your specific needs.
Our product lines are highly configurable, allowing you to tailor the features and specifications to align with your specific project requirements. Whether you need custom input/output configurations, specialized communication protocols, or unique form factors, our experienced team can work closely with you to create a solution that meets your exact requirements.
Contact LayerZero Power Systems to discuss your specific customization needs and explore the possibilities for creating a tailored solution that fits your application.
Are LayerZero power distribution solutions scalable for future expansion?
Absolutely! LayerZero power distribution solutions are designed with scalability in mind. We understand that organizations may need to expand their power infrastructure in the future, and our systems are built to accommodate those needs.
One example of scalability is the option to configure our products with blank subfeed distribution panels. This allows for easy future expansion, as you can add additional breakers and circuits to meet your growing power requirements.
At LayerZero, we strive to provide flexible and adaptable solutions that can evolve with your organization. Whether you need to add more equipment, increase capacity, or reconfigure your power distribution setup, our systems are designed to support your future expansion needs.
Connectivity
The technical aspects of LayerZero's connectivity options and communication protocols.
What are the available communication protocols for monitoring LayerZero equipment?
LayerZero equipment can be monitored and controlled using Ethernet and hardwired (dry contacts) connections. Additionally, LayerZero equipment is compatible with all industry-standard building management software (BMS), allowing seamless integration into existing monitoring systems.
For a comprehensive list of connectivity options and supported protocols, please reach out to LayerZero Power Systems directly. Our knowledgeable team can provide you with detailed information tailored to your specific monitoring requirements.
What protocols does LayerZero support?
Connectivity varies slightly between products. Http, Modbus/TCP, and SNMP are widely supported.
What connectivity protocols are available on LayerZero Static Transfer Switches?
Connectivity to LayerZero eSTS Static Transfer Switches utilizes Ethernet and hardwired (dry contacts) connections.
Ethernet connectivity options include http, Modbus/TCP, and SNMP. Hardwired connectivity includes summary alarms, on Source 1, on Source 2, Source 1 available, and Source 2 available.
What connectivity protocols are available on LayerZero Remote Power Panels?
Connectivity to LayerZero eRPP and ePanel Power Panels utilize Ethernet and hardwired (dry contacts).
Ethernet connectivity includes http, Modbus/TCP, and SNMP. Hardwired connectivity includes a summary alarm.
How does LayerZero Power Systems ensure interoperability with third-party systems?
LayerZero Power Systems ensures interoperability with third-party systems through its use of non-proprietary open standards and protocols. By adhering to these open standards, our products can seamlessly communicate with a wide range of devices from different vendors.
This approach provides several advantages, including:
- Enhanced customization options and flexibility for tailoring our products to meet specific requirements.
- Compatibility with various systems without proprietary limitations, allowing for seamless integration into existing infrastructures.
- Lower total cost of ownership with no per-copy fees and freedom from vendor lock-in.
LayerZero is committed to providing cost-effective, reliable, and flexible solutions that meet the unique needs of our customers while ensuring maximum interoperability and customization through the use of open standards and protocols.
What modbus registers can be accessed?
All Modbus/TCP registers can be accessed. Please contact LayerZero Support for a Modbus registry list.
Does LayerZero equipment support Modbus RTU?
LayerZero products support Modbus TCP. We can recommend conversion tools available to help bridge the two protocols if you require Modbus RTU connectivity.
Can you set time via network?
Yes, time is synchronized utilizing Network Time Protocol (NTP). The LAN location (IP, netmask, gateway ID) of the NTP server is defined at the eSTS at start-up. Thereafter, the eSTS fetches its time from the NTP server and stays synchronized.
Monitoring
Monitoring options, the importance of monitoring, and specific monitoring-related features.
What monitoring options are available on LayerZero equipment?
LayerZero provides the following monitoring capabilities:
- STS Monitoring Specifications
- Voltage Monitor
- Volts (L-L) Phase A/B/C (volts RMS)
- Volts (L-N) Phase A/B/C (volts RMS)
- Voltage Average of Phases (Volts)
- Current Monitor
- CT Reversed Phase A/B/C/N
- Current (Amps)
- Current Phase A/B/C/N (Amps RMS)
- Current Average of Phases (Amps)
- Power Monitor
- Frequency (Hertz)
- Current Fraction of Fating (Percent)
- Real Power (kilowatts)
- Apparent Power (kilovolt-amperes)
- Reactive Power (kilovolt-amperes reactive)
- Power Factor
- Current Imbalance (Percent)
- Energy (kilowatt-hours)
- Block Demand (kilowatts)
- Crest Factor
- Block Demand Peak (kilowatts)
- Crest Factor Average of Phases
- K Factor
- Rolling Demand (kilowatts)
- Phase Difference Between Sources
- Rolling Demand Peak (kilowatts)
- Phase Difference Between Sources and Output
- Power Quality
- Percent VTHD (percent)
- Total Harmonic Distortion (Percent VTHD)
- ePODs Monitoring Specifications
- Voltage Monitor
- Voltage (Volts)
- Current Monitor
- Current (Amps)
- Power Monitor
- Frequency (Hertz)
- Real Power (kilowatts)
- Apparent Power (kilovolt-amperes)
- Reactive Power (kilovolt-amperes reactive)
- Power Factor
- Current Imbalance (Percent)
- Energy (kilowatt-hours)
- Block Demand (kilowatts)
- Crest Factor
- Block Demand Peak (kilowatts)
- Crest Factor Average of Phases
- K Factor
- Rolling Demand (kilowatts)
- Phase Difference Between Sources
- Rolling Demand Peak (kilowatts)
- Phase Difference Between Sources and Output
- Power Quality
- Percent VTHD (percent)
- Total Harmonic Distortion (Percent VTHD)
- Voltage Monitor
- Volts (L-L) Phase A/B/C (volts RMS)
- Volts (L-N) Phase A/B/C (volts RMS)
- Voltage Average of Phases (Volts)
- Waveform Capture
- Alarms
- Phase - Under Voltage A/B/C (Alarm)
- Phase - Over Voltage A/B/C (Alarm)
- Phase - Low Voltage A/B/C (Warning)
- Phase - High Voltage A/B/C (Warning)
- Phase - Over Current A/B/C (Alarm)
- Phase - High Current A/B/C (Warning)
- Under Frequency (Alarm)
- Over Frequency (Alarm)
- High VTHD (Warning)
- Incorrect Phase Rotation
- Over VTHD (Alarm)
- Voltage Failure
- Phase Rotation (Alarm)
- Source Exceeds Manual Limit (1/2/3)
- Source Exceeds Automatic Limit (1/2/3)
- Bypassed to Source (1/2/3)
- Source Not Available (1/2/3)
- Output Failure
What is INSIGHT IR® technology?
INSIGHT IR® refers to an innovative networked thermal camera technology developed for LayerZero® products, designed for monitoring all customer connections. This advanced system detects and identifies abnormal rises in heat, allowing for proactive measures to prevent potential issues and ensure the safety and reliability of the equipment.
Why is monitoring important for power distribution systems?
Monitoring is crucial for power distribution systems as it provides real-time visibility into the performance and health of the system. By continuously monitoring various parameters such as voltage, current, power quality, and temperature, operators can identify potential issues, prevent equipment failures, optimize energy usage, and ensure the overall reliability of the power distribution system.
What are the benefits of real-time monitoring?
Real-time monitoring offers several benefits, including:
- Early detection of anomalies or abnormal conditions, allowing for proactive troubleshooting and issue prevention.
- Improved system reliability by identifying and addressing potential equipment failures before they cause downtime or damage.
- Optimized energy usage and efficiency by monitoring power quality, load levels, and identifying opportunities for energy conservation.
- Enhanced predictive maintenance capabilities, enabling timely maintenance actions based on real-time performance data.
- Better decision-making through comprehensive data analysis and trend monitoring, providing insights for system optimization and planning.
How can monitoring help in improving power system efficiency?
Monitoring plays a key role in improving power system efficiency by:
- Identifying energy wastage and load imbalances, enabling corrective actions to optimize energy usage.
- Detecting power quality issues that can affect equipment efficiency and addressing them promptly.
- Providing data for load profiling and demand management, facilitating efficient energy planning and allocation.
- Enabling predictive maintenance based on real-time performance data, reducing downtime and improving equipment efficiency.
- Optimizing power factor and minimizing harmonic distortion, leading to improved power system efficiency and reduced losses.
What is an ITIC plot?
An ITIC (Information Technology Industry Council) plot is a graphical representation that illustrates the voltage tolerance of electronic equipment. It is a valuable tool used to assess how well a device can withstand voltage disturbances, including sags, swells, and transients.
In the context of power quality monitoring, ITIC plots serve as a reference to evaluate the compatibility and resilience of connected equipment. By comparing the voltage disturbances experienced by the equipment with the ITIC plot, it becomes possible to determine the impact of power quality events on the device.
LayerZero Power Systems offers a range of power quality monitoring solutions that enable the collection and analysis of voltage disturbances.
By leveraging our power quality monitoring solutions and utilizing the insights provided by ITIC plots, organizations can ensure the continuous operation of critical systems, minimize downtime, and enhance the overall availability of their power infrastructure.
Product-Specific Questions
Individual products offered by LayerZero Power Systems, such as STS, PDU, and RPP.
STS (Static Transfer Switches)
What is an STS?
An STS (Static Transfer Switch) is a critical component of power distribution systems in mission-critical facilities. It is designed to provide a redundant power path by continuously monitoring two independent power sources (typically the utility and a backup generator) and automatically transferring the load to the alternate source in the event of a power disruption.
The primary function of an STS is to ensure uninterrupted power supply to critical equipment. In the event of a power outage or a fault in the primary power source, the STS seamlessly transfers the load to the secondary power source, minimizing or eliminating downtime.
LayerZero offers a range of advanced STS systems that are designed to provide highly reliable and safe power transfer in mission-critical facilities. These systems are equipped with advanced features such as fast transfer times, built-in diagnostics, and remote monitoring capabilities, ensuring optimal performance and peace of mind.
Why do I need an STS?
An STS is essential for mission-critical facilities that cannot afford any downtime or power disruptions. Here are some reasons why you need an STS:
- Reliable Power Redundancy: An STS provides a redundant power path by monitoring and automatically transferring the load between two independent power sources, ensuring uninterrupted power supply to critical equipment.
- Minimize Downtime: In the event of a power outage or a fault in the primary power source, the STS quickly transfers the load to the secondary power source, minimizing or eliminating downtime.
- Fault Tolerance: An STS enhances the fault tolerance of the power distribution system by providing redundant power sources. If one power source fails, the STS seamlessly transfers the load to the alternate source, maintaining continuous power supply.
- Remote Monitoring and Management: LayerZero's STS systems come with advanced remote monitoring capabilities, allowing you to monitor the performance of the STS and receive real-time alerts for proactive maintenance and troubleshooting.
By investing in an STS, you can significantly enhance the reliability, fault tolerance, and safety of your power distribution system, ensuring uninterrupted power supply to critical equipment in mission-critical facilities.
What are the key features of LayerZero's STS systems?
LayerZero's STS systems are designed to provide highly reliable and safe power transfer in mission-critical facilities. Some of the key features of LayerZero's STS systems include:
- Fast Transfer Times: LayerZero's STS systems offer industry-leading transfer times, ensuring seamless power transfer in the event of a power disruption.
- Built-in Diagnostics: The STS systems come with built-in diagnostics that continuously monitor the health and performance of the system, providing proactive alerts for potential issues.
- Remote Monitoring and Management: LayerZero's STS systems can be remotely monitored and managed, allowing you to access real-time data, receive alerts, and perform remote configuration and troubleshooting.
- Redundant Control and Power Modules: The STS systems feature redundant control and power modules for enhanced reliability and fault tolerance.
- Modular Design: LayerZero's STS systems have a modular design, allowing for easy scalability and flexibility to meet the evolving needs of mission-critical facilities.
- High Power Density: LayerZero's STS systems offer high power density, allowing for efficient space utilization in data centers and other space-constrained environments.
These features make LayerZero's STS systems a reliable and safe solution for mission-critical facilities that require uninterrupted power supply and optimal performance.
PDU (Power Distribution Units)
What is a PDU?
A PDU (Power Distribution Unit) is a device used to distribute electric power to multiple devices within a rack or enclosure in data centers and other IT environments. PDUs take power from a source, such as a UPS (Uninterruptible Power Supply) or an STS (Static Transfer Switch), and distribute it to the individual devices, such as servers, switches, and storage systems.
PDUs come in different types and configurations, including basic PDUs, metered PDUs, switched PDUs, and intelligent PDUs. Basic PDUs provide simple power distribution without any advanced features, while metered PDUs provide power monitoring capabilities. Switched PDUs offer remote power management and control, allowing administrators to turn outlets on/off remotely. Intelligent PDUs combine power distribution, monitoring, and control features, providing detailed power usage information and advanced management capabilities.
LayerZero offers a wide range of PDUs designed to meet the needs of various IT environments. These PDUs are engineered for high reliability, safety, and flexibility, providing seamless power distribution and management.
What are the benefits of using LayerZero PDUs?
LayerZero PDUs offer several benefits for data centers and other IT environments:
- Reliable Power Distribution: LayerZero PDUs are designed for high reliability, ensuring uninterrupted power distribution to critical IT equipment.
- Flexibility and Scalability: LayerZero PDUs come in various configurations and form factors, allowing for flexible deployment and easy scalability as your power distribution needs grow.
- Power Monitoring and Management: LayerZero PDUs provide power monitoring capabilities, allowing you to track power consumption, identify potential issues, and optimize energy usage.
- Remote Management: LayerZero's intelligent PDUs offer remote management capabilities, enabling you to monitor and control power distribution remotely, reducing the need for on-site visits.
- Efficiency: LayerZero PDUs are designed for high efficiency, minimizing power losses and reducing energy costs.
- High Power Density: LayerZero PDUs offer high power density, allowing for efficient space utilization in data centers and other IT environments.
By using LayerZero PDUs, you can ensure reliable power distribution, optimize energy usage, and simplify the management of power infrastructure in your IT environment.
What types of PDUs does LayerZero offer?
LayerZero offers advanced Power Distribution Units (PDUs) that integrate transformers, static transfer switches, and distribution functionalities, providing a comprehensive power management solution for data centers and critical facilities.
LayerZero's integrated PDUs combine multiple capabilities into a single unit, offering:
- Power Transformation: LayerZero PDUs feature integrated transformers that efficiently step up or step down the incoming power to meet the specific voltage requirements of the connected equipment.
- Static Transfer Switching: These PDUs incorporate static transfer switches, enabling seamless and rapid transfer of power between multiple sources, ensuring uninterrupted power supply and protection against power disruptions.
- Distribution: LayerZero's PDUs provide robust power distribution capabilities, ensuring reliable and balanced power delivery to the connected equipment.
These integrated PDUs are designed to optimize power management, enhance system reliability, and simplify installation and maintenance processes. They are built with high-quality components, incorporating advanced monitoring and control features to ensure efficient and secure power distribution.
RPP (Remote Power Panels)
What is an RPP?
An RPP (Remote Power Panel) is a device used in data centers and other mission-critical facilities to distribute power to IT equipment. It is typically installed near the IT load, allowing for localized power distribution and minimizing the length of power cables.
RPPs receive power from a source, such as a PDU or an STS, and distribute it to individual IT devices within a specific area or zone. They are designed to provide a reliable and safe power distribution solution, ensuring uninterrupted power supply to critical equipment.
LayerZero offers a range of RPPs designed for high reliability, flexibility, and ease of use. These RPPs are engineered to meet the demanding power distribution requirements of data centers and other mission-critical facilities.
What are the benefits of using LayerZero RPPs?
LayerZero RPPs offer several benefits for data centers and other mission-critical facilities:
- Localized Power Distribution: RPPs allow for localized power distribution, minimizing the length of power cables and reducing power losses.
- Reliability: LayerZero RPPs are designed for high reliability, ensuring uninterrupted power supply to critical IT equipment.
- Flexibility and Scalability: RPPs from LayerZero come in various configurations, allowing for flexible deployment and easy scalability as your power distribution needs grow.
- Easy Installation and Maintenance: LayerZero RPPs are designed for easy installation and maintenance, saving time and effort during deployment and ongoing operations.
- Compatibility: LayerZero RPPs are compatible with other LayerZero power distribution products, ensuring seamless integration and optimized performance.
By using LayerZero RPPs, you can achieve reliable and safe power distribution, simplify cable management, and optimize the performance of your data center or mission-critical facility.
What types of RPPs does LayerZero offer?
LayerZero offers a diverse range of Remote Power Panels (RPPs) to meet the specific power distribution needs of data centers and mission-critical facilities. Our RPPs are designed with a focus on reliability, ease of use, and compatibility with other power distribution products, ensuring a seamless and optimized power distribution system.
LayerZero's RPP offerings include:
- 42-Circuit RPPs: These RPPs are designed to provide power distribution for up to 42 circuits, allowing for efficient and flexible power management within your facility.
- Subfeed RPPs: These RPPs are used for localized power distribution within specific areas or zones, enabling precise control and distribution of power to critical equipment.
LayerZero's RPPs are built with high-quality components and incorporate advanced features to ensure reliable and safe power distribution. With our RPP solutions, you can effectively manage your power requirements and ensure uninterrupted operation of your data center or mission-critical facility.